Notify us within 2-3 days of delivery by contacting our customer support team.
Provide valid photo proof of the damaged or defective product.
Conduct internal business analyses and market research
2.Non-Refundable Conditions
Products that are delivered as per order specifications and are not damaged will not be eligible for refunds or replacements.
Oil separation in peanut butter is a natural occurrence due to the absence of stabilizers or preservatives. This is not a defect, and no refunds will be issued for such cases.
3.Cancellations
Orders can only be canceled before they are shipped. Once the product is dispatched, cancellations will not be accepted.
To cancel an order, contact us immediately before shipping. If a cancellation is accepted, refunds will be processed based on company rules, with any applicable cancellation fees deducted.
4.Right to Refuse
Snackinn reserves the right to accept or reject any return or cancellation requests based on the conditions mentioned above.
In cases of fraudulent activity or malicious orders, Snackinn reserves the right to cancel such orders without notice.
5.Undeliverable Packages
In the event that a package is undeliverable due to incorrect address information provided at the time of order, the customer will be responsible for the reshipping fees.
6.Contact Information
For any questions or assistance with returns, cancellations, or refunds, please contact our customer service team:
Email:info@snackinn.co.in Phone: +91 94279 25849